AI FOR PIM | AI AGENT

Talk with Your Product Data: A Smarter Way to Work with PIM

Say what you need. Let AI do the rest. AI Agent lets you interact with Bluestone PIM using natural language, turning everyday questions into powerful queries and accurate answers.

From Managing Data to Commanding It

Traditional product information management required learning how to navigate the system: mastering filters, interpreting structures, and translating every task into system logic. Now AI Agent takes a step toward making the platform adapt to you.

Say goodbye to complex manual workflows and query fatigue. AI Agent adds a smarter layer between you and your PIM. It offers a conversation-first experience through a familiar chat interface, designed to eliminate friction and keep work moving.

And this is only the beginning. Today it builds queries for you. Next it will explain every facet of the platform. In time it will be able to carry out complex product operations.

AI Agent Before and After Illustration
AI Agent Before and After Illustration

What Is an AI Agent?

An AI agent is a system powered by artificial intelligence that can perform tasks or make decisions autonomously or semi-autonomously on behalf of a user.

The Bluestone PIM AI Agent is rapidly evolving through a logical progression, with each step building on the one before it. Together, these stages form a clear path towards a new way of working with product data.

STEP 1 
AVAILABLE TODAY


Automated Query Generation

Every PIM task begins with a question: “Which products…?” “Which items are missing images?” “Which SKUs don’t have attributes?”, and then selecting the products you want to work with, right?

AI Agent already handles this first step, instantly turning natural language into precise queries and bringing you the products you need. No filters. No formulas. Just ask, and it’s done.

AI Agent Query
AI Agent Query

STEP 2
COMING NEXT


AI Agent Guidance

Conversational Platform Guidance

But queries alone are not enough. To truly support you, AI Agent must also fully understand the platform itself.

This stage builds on query automation, enabling AI Agent to answer questions, such as:
•   “What are attributes and relations?”,
•   
“How do I run a bulk edit?”,
•   What does this feature do?”

This guidance not only helps you as a user, but also equips AI Agent with the deep platform knowledge it needs to perform tasks on your behalf. This conversational understanding becomes the foundation for the next level of capability.

 

AI Agent Guidance

STEP 3
COMING SOON


Task Execution

With queries mastered and the platform fully understood, the next leap is the greatest breakthrough in PIM user experience and productivity: AI Agent takes action for you.

At this stage, you won’t just ask for information. You’ll get things done instantly by simply saying:

•   “Generate PDF files for these products.”
•   “Check if there’s any missing information or miscategorised products here.”
•   “Write descriptions for these products for the summer campaign.”
•   “Translate product descriptions from English to French with AI Linguist.”

And AI Agent will carry it out immediately. No clicks, no menus, no manual steps – just intent turned into action, with you staying in full control of what is implemented.

This is where natural language becomes execution. This is the moment work itself changes. This is the future of PIM, and it’s what we are building for you.

AI Agent execution
AI Agent execution

STEP 4
COMING SOON


AI Commerce

MCP Servers with External Access

Bluestone PIM is getting ready for the age of agentic commerce, where AI doesn’t just assist – it takes action. With MCP Servers, our tools become accessible to external AIs and to custom agents your team can build, so product data can flow seamlessly into your workflows.

•   Cross-platform orchestration – External AIs and agents can query and act on PIM data.
•   Composable ecosystems – PIM becomes a building block in multi-agent workflows.
•   Autonomous actions – Trigger updates in commerce, DAM, or ERP systems seamlessly.
•   Secure and governed – Fine-grained controls ensure safe, auditable access. 

 

 

AI Commerce

Each stage builds naturally on the last: from queries, to guidance, to action. This is why the Bluestone AI Agent is not just another feature, but a revolutionary productivity layer for PIM — one that evolves step by step, unlocking new levels of speed and simplicity.

icons of Natural Language Understanding

Natural Language Understanding

icon of Understanding of your Data Structure

Understanding of your Data Structure

icon of Automated Query Generation

Automated Query Generation

icon of Task Execution, not just chat

Task Execution

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What’s It Like to Work with AI Agent?

AI Agent  Conversation Example

You Ask, It Responds

No need to wrestle with system logic – it’s a natural back-and-forth conversation.

AI Agent Icon Click

You Stay In Flow

Help comes to you exactly where you need it. Just click the agent icon.

AI Agent Suggestions

You Feel Supported, Not Stuck

The AI Agent understands what you mean, handles the details, and takes action.

COMING NEXT

It’s like having a product expert by your side, 24/7

Bluestone PIM offers powerful tools and in-depth documentation, but sometimes you don’t need to learn everything — you just need to get something done, fast. That’s where the AI Agent comes in.

Skip the time spent searching, guessing, or waiting. Whether you’re new to the platform or tackling a complex task, just ask. AI Agent understands your intent and offers platform assistance – giving answers and explanations, right where you are.

AI Agent Platform Assistance

No Language Barriers, Just Answers

If you manage data in multiple languages or work with international teams, AI Agent makes collaboration effortless.

It understands multiple languages, allowing teams around the world to work comfortably and enjoy a smooth, user-friendly experience.

 

AI Agent Multi-Language Capabiliteis
AI Agent Multi-Language Capabiliteis

Smart Support for Every Role in Your Organisation

AI Agent brings efficiency to every team working with PIM data, from product and sales to marketing and eCommerce.

Say goodbye to complex manual workflows, query fatigue, and static help docs. AI Agent adds a smarter layer between you and your PIM. It offers a conversation-first experience througha familiar chat interface, designed to eliminate friction and keep work moving.

AI Agent For Teams - Examples
AI Agent For Teams Examples

What Makes AI Analyst Stand Out

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✦ End-to-End Solution

From detection to resolution, it offers a complete and fast workflow.

✦ Seamless Integration

Work where your product data already lives – with instant implementation and the intuitive interface you expect from Bluestone PIM.

✦ Human-Centric Design

Clear reasoning and control make every suggestion easy to understand and act on.

✦ Supports Various AIs

Optimise quality, cost, and use case flexibility.

Business Impact with AI Agent

Move from friction to flow. AI Agent doesn’t just save time – it gives it back, helping your teams work more efficiently and effectively.

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Time Saved


Less time spent searching and building queries means more time for other work.

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Faster time to market


Accelerate product updates and campaign launches with instant, intelligent support.

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Fewer internal dependencies


Teams can access data and platform guidance while relying less on technical help.

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Faster onboarding and upskilling


New team members get up to speed faster with a tool that simplifies complexity.

Explore Practical Use Cases
for AI Analyst

Discover how AI Analyst solves product data challenges – from onboarding to campaign readiness and global scale.

See How It Fits Into Your Business Story:

  • Retail & eCommerce – Accelerate seasonal updates
  • Manufacturing – Optimise ERP content for sales channels
  • Wholesale & Distribution – Standardise supplier data
  • Global Brands – Keep product data consistent and structured across massive catalogues
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Get a Tailored AI Briefing for Your Business

Whether you're comparing platforms, planning ahead, or simply trying to understand what AI could actually do in your world, we're here to help.

We'll give you a focused walkthrough of Bluestone PIM, tailored to your products, processes, and industry – no pressure, no fluff.

What Is an AI Agent?

An AI agent is a system powered by artificial intelligence that can perform tasks or make decisions autonomously or semi-autonomously on behalf of a user.

The Bluestone PIM AI Agent is evolving step by step, moving far beyond chatbots or static automation tools:

  1. Automated Query Generation (available today)
    Every PIM task starts with a question in your mind and then selecting products you want to work with. AI Agent already handles this, instantly turning natural language into precise queries. Just aks and AI Agent will bring you all the products you want ot work with

  2. Conversational Platform Guidance (coming next)
    To act effectively, the Agent must also fully understand the platform itself to help users and take actions on their behalf. That means answering questions such as: “What are attributes and relations?” or “How do I bulk edit?”. It will provide clear, conversational guidance drawn from the platform’s knowledge base – like having help docs that talk back. This is the baseis for hte next stwp.

  3. Task Execution (future roadmap)
    Once the Agent can both query your data and perefctly unedsrtand the platform and all user task request, the next leap is action. You’ll be able to ask it to export data, bulk edit products, enrich with AI, generate PDFs and more – directly through natural language.

This staged evolution is what makes the AI Agent revolutionary: it’s not just support, it’s the foundation of a cutting-edge productivity layer for PIM.