Category: Customer experience
It is no secret that customer loyalty is every brand’s desire, yet not every company is able to...
For many years now, businesses have struggled with digitalization, trying to react to market...
The main difference between offline and online shopping is that digital buyers can't touch,...
Customer experience has freed itself from being elusive, volatile, or difficult to do right.
Not every brand offers products as inherently sexy as Apple, Nintendo, or Gucci. A hammer is just a...
In the e-commerce universe, shopping cart abandonment is one of the most important metrics. The...
Industry 4.0, the fourth industrial revolution or the second machine age has a major influence on...
Trends like voice interfaces, subscription services, hyperpersonalization, and omnichannel will be...
We’ve seen it all over the news. Amazon has started preparations for its launch in Sweden. Does it...
Product information management (PIM) solutions are critical to e-commerce success. PIM enables...
Once again, the time of making New Year resolutions has begun. If you want to go beyond a mere...